Exposing Internal Workflows Safely as Agent Services
· 4 min read
A reliable internal workflow is more than an efficiency improvement. It can become a capability that customers, partners, and other software systems use directly.
A research workflow can become a market-intelligence service. A document-review process can become an API. A support-triage agent can receive work from external systems.
But publishing a workflow is not the same as exposing an endpoint. The organisational controls that made it trustworthy internally must travel with it.